How can we help?
Search the answers below, or send us a ticket. A real person replies by email.
Order chat
Questions about a running order? Ask in its chat. Your pro and our team both see it.
My ordersDiscord
Open a ticket, chat with the community and get order updates.
Join our DiscordAnswers
Pick a topic or search above.
How fast does my order start?
As soon as a pro for your game is free. The game page shows how many are online and how long pickups took recently. Priority start puts you first in line.
Can I pause my order?
Yes, from your order page. Hit pause, play, then resume whenever you like.
Can I change my roles or champions after ordering?
Yes. Tell your pro in the order chat and they switch right away.
Which payment methods do you take?
Card, Apple Pay and Google Pay through Stripe, PayPal, and crypto through NOWPayments, plus your wallet credit. Checkout shows the ones open right now. Your payment details go straight to the provider, never to us.
How do refunds work?
Full refund before a pro starts. If we stop partway, you get back the part we didn't finish. See the refund policy.
What is cashback?
5% of every order comes back as credit on your account, for your next order.
Is boosting safe?
Our pros play by hand, with no cheats or scripts, from a VPN in your region. No boost is risk free, and account sharing can break a game's rules, so we tell you plainly before you buy. Duo and self-play orders don't share your login at all.
Who sees my login?
Only the pro on your order. It's encrypted and wiped when the order closes.
I forgot my password
Use "Forgot your password?" on the log in page and we email you a reset link.
How do I delete my account?
Open a ticket here and ask us to delete it. We erase your email, name, Discord, pictures, chat messages and reviews within 30 days. Order and payment records stay for our accounts, without anything that identifies you.
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